14 Day FREE Trial
- Money Back Guarantee
Sun Ancon Chi Machine, Far
Infrared Hothouse, ERE, E-Power.
have 14 days free trial period from day of delivery,
to try any of the four machines. if you are not 100%
satisfied for any reason, simply return the machine
for a money back guarantee refund to your credit
card within 10 days of head office receiving the
The 14 day free trial begins on
the day you receive your order.
have sometimes asked us if 14 days is enough time to
decide if they want to keep the machine. The answer
is a resounding yes. If you are fit and healthy with
no physical health challenges, the machines will
enable you to remain in that state and enhance your
energy and well-being - the results in 14 days will
be minimal and not as dramatic compared to a body
combating specific health problems.
rare occasion, we have been asked how many
machines are returned on average. The answer is
truly less than 1% as customers are very happy
with the results they experience!
Steps to return any product:
Contact HTE head office to obtain a return
authorization number - also known as an RP
number - which you must write on the outside
of the machine box. Telephone number is on the
2) Ship the
machine back via UPS or the post office. You will
have to pay the shipping charges on the returned
machine as head office contracts with UPS and pays
them directly, therefore head office cannot refund
UPS charges for shipping to you.
3) Return the
machine to the address of the HTE head office it was
shipped from - head office address a is written on
HTE Los Angeles, USA
- HTE Toronto, Canada -
HTE Sydney, Australia
or Kamino, Germany warehouse.
If you have any
questions please feel free to CONTACT
FYI: We do
not recommend considering an extended warranty as
the machines very rarely break down and tend to
last for many years. If a machine you purchase
by chance does indeed stop working, contact HTE
head office and send the machine to them for repair.