14 Day FREE Trial
- Money Back Guarantee
Sun Ancon Chi Machine, Far
Infrared Hothouse, ERE, E-Power.
have 14 days free trial period from day of delivery,
to try any of the four machines. if you are not 100%
satisfied for any reason, simply return the machine
for a money back guarantee refund to your credit
card within 10 days of head office receiving the
The only amount that will not be refunded is the
original delivery charge.
The 14 day free trial begins on
the day you receive your order.
1) Is 14 days
enough time to decide if the machine is of benefit?
The answer is a resounding yes.
a) If you are fit
and healthy with no physical health challenges, the
machines will enable you to remain in that state and
enhance your energy and well-being. Benefits will
not be so obvious. Athletes however will notice the
increased mental focus and breakdown of lactic acid
using the Chi Machine.
b) If you are
combating specific health problems, results will
normally be noticeable from the first session.
many machines are returned on average?
The answer is around 1% as the majority of
customers are happy with the benefits they
Steps to return any product:
Contact HTE head office to obtain a return
authorization number - also known as an RP
number - which you must write on the outside
of the machine box. Telephone number and address is
on the invoice.
Los Angeles USA: 1
800 291 6088
Toronto, Canada: 1 866 483 8888
Sydney, Australia: +61 (02) 9699 6649
2) Ship the
machine back via UPS/FedEx or the post office. You
will have to pay the shipping charges on the
returned machine as head office contracts with
UPS/FedEx and pays them directly, therefore head
office cannot refund charges for shipping to you.
3) Return the
machine to the address of the HTE head office it was
shipped from - head office address a is written on
HTE Los Angeles, USA
- HTE Toronto, Canada -
HTE Sydney, Australia
or German warehouse or UK repair location (ask
Sydney head office for European address).
If you have any
questions please feel free to CONTACT
FYI: We do
not recommend considering an extended warranty as
the machines very rarely break down and tend to
last for many years. If a machine you purchase
by chance does indeed stop working, contact HTE
head office and send the machine to them for repair.