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Warranty - SOQI Machines.
Chi Machine: 2yrs.
Far Infrared Dome: 1yr. Electro Reflex Energizer (ERE): 1yr. E-Power Machine: 1yr. The SOQI Bed: 1yr. Warranty begins on day of purchase. 1) Warranty does not cover defects or malfunction caused by misuse, abuse or improper maintenance, failure to follow operating instructions. Warranty will not be applied to cosmetic, incidental damages or damages caused by unauthorized alteration, modification or repair of the product. 2) Customer
incurs the cost of shipping for repair. Return
shipping is paid for by HTE.
Lifespan:
- The Sun Ancon Chi Machine is built to last 15-25 yrs plus. - The FIR Dome can last 12 yrs or more. - The ERE and E-Power can last several years plus. Within a business setting the machines may have a shorter life span as they are more heavily used than in a home. Warranty on other SOQI products: - E-Power Belt: 6 months. - FIR Heating Pad: 6 months. - SOQI Bed - Control Panel: 1 year. Repairs Instructions and contact Info. MAY 21st 2025 HTE has closed due to excessive tariffs, but repairs and warranties in effect through May 2026. |